Delivery Policy

Effective Date: 7/11/2024

 

Thank you for choosing MedSkin Co. for your skincare needs. This Delivery Policy outlines how we process and deliver your orders to ensure a smooth and satisfactory shopping experience.

 

  1. Order Processing

- Order Confirmation: Once you place an order through our website, you will receive an email confirmation with details of your purchase. This confirmation does not signify our acceptance of your order; it confirms that we have received it.

- Order Acceptance: Acceptance of your order and the formation of the contract between you and MedSkin Corp. will occur when we dispatch the products to you, unless we have notified you that we do not accept your order or you have canceled it.

 

  1. Shipping Methods and Timelines

- Shipping Options: We offer standard shipping and expedited shipping options, which you can select during the checkout process. Shipping costs and delivery timelines may vary based on your location and the shipping method chosen.

- Delivery Timelines: Delivery times are estimated from the date of dispatch and depend on the shipping method selected:

  - Standard Shipping: Typically takes 5 to 10 business days.

  - Expedited Shipping: Typically takes 3 to 5 business days.

- Processing Time: Orders are usually processed and dispatched within 1 to 3 business days from the date of order confirmation, excluding weekends and holidays.

 

  1. Shipping Destinations

- Domestic Shipping: We currently ship within United States. Shipping to remote areas may require additional time for delivery.

- International Shipping: We may offer international shipping to select countries. Please note that customs clearance procedures may cause delays beyond our original delivery estimates. Import duties, taxes, and charges are not included in the item price or shipping cost and are the buyer's responsibility.

 

  1. Order Tracking

- Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

 

  1. Delivery Issues

- Failed Delivery Attempts: If the delivery attempt is unsuccessful, the courier service may leave a notification card or contact you to arrange re-delivery or pickup.

- Damaged or Lost Shipments: In the rare event that your package is lost or damaged during transit, please contact our Customer Service team immediately. We will work with the carrier to resolve the issue promptly.

 

  1. Contact Us

If you have any questions about our Delivery Policy or require assistance with your order, please contact us at:

Company Name: MedSkin Corp.

Adress: ZA-19 Ave. Mexico Urb. Parkville 101

Guaynabo, P.R. 00969

Email Address: info@mdskin.net

Phone Number: 813-500-1871

 

At MedSkin Corp., we strive to provide timely and reliable delivery of our skincare products. This Delivery Policy aims to clarify our shipping methods, timelines, and procedures. We appreciate your trust and look forward to serving you.